I've really enjoyed my experience here at the Academy. Very nice amenities and engagement from the leasing office and the leasing and community assistants.
Besides my ceiling which inevitably will not stop leaking, I have loved the experience living here. The staff could not be nicer, the amenities are wonderful, and the environment is really calming and enjoyable as a college student.
The Academy on Charles replied on Jun 8, 2022:
Elena, your satisfaction is our top priority. We would love to assist you with your concerns please reach out to us at (443) 563-2231 to discuss this further. Thank you so much again for your feedback! We hope you have a great day!
The staff at The Academy is always so responsive and helpful in answering any questions we have. We are so excited to move into our apartment next semester!
I have had a great experience living here. Overall, the living conditions are in good shape. If something is broken, maintenance comes very quickly to fix it.
The office is great and the amenities available inside the building are great! Luxer One makes handling packages easy. The apartment itself is awesome and very spacious.
The Academy on Charles replied on May 6, 2022:
Rohan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Academy on Charles. Thank you, and have a fantastic day!
The Academy is such a great community! Everyone is willing to help you out if you need anything. The staff are really great and helpful too!
The Academy on Charles replied on May 6, 2022:
Shivani, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Academy on Charles!
The spaces are small but really great amenities. Maintenance comes super quick and it is so easy to submit a maintenance request. When you move out they try to add on a lot of fees
The Academy on Charles replied on May 6, 2022:
Jessica, we're happy you found our staff to be so supportive during your experience here at The Academy on Charles. Feel free to reach out to us if you need anything. Have a wonderful day.