Thank you for your wonderful feedback! I invite you to contact the general manager at email@example.com to help us identify which team member(s) may require additional customer service training. Enjoy the remainder of your day!
Hi Kiley M., thank you for taking the time to let us know how we are doing. If there is a specific issue you would like to share with our General Manager, please don't hesitate to email firstname.lastname@example.org. We hope you're having a great day!
Hi Samuel G., thank you for taking the time to share your feedback. Even though some residents may have gone home, most have not completely moved out (i.e. turned in their keys). Some residents may also be looking for someone else to take over the remaining months of their lease and parking space. If they are paying for parking but away from the building, we must ensure their parking space will be available for them for whenever they return to the building. We hope this explanation is helpful... have a great day!